The fine print, kept plain.
These terms govern use of plusai.com.au and engagements with PlusAI Solutions Pty Ltd. Specific commercial terms for paid engagements are documented in the applicable statement of work.
Please read these Terms carefully. By using this site or engaging PlusAI Solutions you confirm that you accept them. If you don't, please don't use the site or engage our services.
1. Acceptance of terms
By accessing or using the PlusAI Solutions website (plusai.com.au) or engaging PlusAI Solutions Pty Ltd (“PlusAI”, “we”, “us”) for any services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the site or engage our services.
2. Services
PlusAI provides AI product development, AI-native application engineering, agent and MCP integration, architecture consulting, and related services. Specific scope, deliverables, timelines, and fees for any engagement are set out in a separate written statement of work (SOW) or proposal signed by both parties. Those engagement documents take precedence over anything stated here where they conflict.
Content shown on the website — including our labs products (Collo.dev, Diagram-generator.com) — is provided for informational purposes and may change without notice.
3. Your obligations
When using our website or engaging our services, you agree to:
- Provide accurate and current information
- Use the website and services lawfully and not for any purpose that violates Australian or applicable foreign law
- Not attempt to disrupt, reverse engineer, or gain unauthorized access to the site, systems, or products we operate
- Honor the commercial terms agreed in any signed SOW or proposal
4. Intellectual property
All content on plusai.com.au — including text, graphics, logos, and the PlusAI name and marks — is owned by PlusAI Solutions Pty Ltd or its licensors, and is protected under Australian and international intellectual property law.
Ownership of deliverables produced under a paid engagement is allocated in that engagement's statement of work. By default, client-specific deliverables are assigned to the client on full payment; PlusAI retains rights in pre-existing or general-purpose tooling, frameworks, evaluation harnesses, and open-source work it maintains.
5. Confidentiality
We treat information you share with us during commercial discussions as confidential and will not disclose it to third parties without your consent, except as required by law. For detailed engagements we typically sign a mutual Non-Disclosure Agreement (NDA) before in-depth scoping.
6. Fees and payment
Fees for consulting and engineering engagements are set out in the applicable proposal or statement of work. Unless otherwise stated, invoices are payable within 14 days of issue. Overdue amounts may attract reasonable interest and collection costs permitted by Australian law.
Quoted prices are in Australian dollars (AUD) and, where applicable, exclusive of GST.
7. Labs products
Our labs products — including Collo.dev and Diagram-generator.com — operate under their own terms and pricing, published on their respective websites. Use of those products is governed by their own terms and is not covered by this document.
8. Warranties and disclaimers
The PlusAI website and any content on it are provided “as is” without warranties of any kind, express or implied, to the maximum extent permitted by law. We do not warrant that the website will be uninterrupted, error-free, or free from harmful components.
Services are performed with reasonable care and skill consistent with industry practice. Nothing in these Terms limits any non-excludable consumer guarantees under the Australian Consumer Law.
9. Limitation of liability
To the maximum extent permitted by law, PlusAI's total aggregate liability for any claim arising out of or in connection with the website or any engagement is limited to the fees actually paid by you to us for the engagement in which the claim arises. PlusAI is not liable for any indirect, consequential, incidental, or special damages, including lost profits, lost data, or business interruption.
10. Termination
Either party may terminate a paid engagement in accordance with the termination clauses in the applicable SOW. You may stop using the PlusAI website at any time. We may suspend or terminate access to the website or any related service at our discretion, including for breach of these Terms.
11. Governing law
These Terms are governed by the laws of the State of Queensland, Australia. Each party submits to the non-exclusive jurisdiction of the courts of Queensland and the courts of Australia having jurisdiction on appeal.
12. Changes to these terms
We may update these Terms from time to time. Material changes will be posted on this page and reflected in the “Last Updated” date at the top. Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.
13. Contact
Questions about these Terms? Please reach out: