Privacy Policy

1. Information Collection And Use

We collect personal information that you provide to us when you:

• Fill out forms on our website
• Request information about our services
• Subscribe to our newsletter or communications
• Participate in our AI readiness assessment
• Engage with us for consulting or development services

The types of personal information we may collect include:

• Name and contact information (email address, phone number)
• Company name and job title
• Business requirements and project-related information
• Communication preferences
• Any other information you choose to provide

2. Non-Disclosure Agreement (NDA)

Before engaging in detailed discussions about your project, business strategies, or proprietary information, we may request that you sign a Non-Disclosure Agreement (NDA) to protect the confidentiality of sensitive information shared between both parties.

3. Log Data

Like many website operators, we collect information that your browser sends whenever you visit our website ("Log Data"). This Log Data may include information such as:

• Your computer's Internet Protocol ("IP") address
• Browser type and version
• Pages of our website that you visit
• Time and date of your visit
• Time spent on those pages
• Other diagnostic data

We may use third-party services such as Google Analytics and HubSpot to analyze how users interact with our website and improve our services.

4. Communications

We may use your personal information to contact you with:

• Newsletters and marketing communications about our services
• Information about AI trends, best practices, and insights
• Updates about our products and services
• Responses to your inquiries and support requests
• Service announcements and administrative messages

You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly at info@plusai.com.au.

5. Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and are stored on your device's internal memory.

Our website uses cookies to:

• Understand and save user preferences for future visits
• Keep track of advertisements and compile data about site traffic
• Improve site functionality and user experience
• Analyze site usage patterns

You can choose to refuse cookies by adjusting your browser settings. However, please note that some portions of our website may not function properly if you disable cookies.

6. Data Security

The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These security measures include:

• Secure data transmission using encryption (SSL/TLS)
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Secure data storage with Australian data residency

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Australian Privacy Principles

As an Australian-based company, we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This includes ensuring that your personal information is handled transparently, securely, and in accordance with your rights under Australian privacy law.

8. Third-Party Services

We may employ third-party companies and services to facilitate our website and services, including:

• Website hosting and infrastructure (AWS)
• Analytics services (Google Analytics)
• Marketing automation (HubSpot)
• Email communication services

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: